Audits Request
Quality Systems
Being ISO 9001:2015 certified company, implementation of the Quality Management System is mandatory as well as it is a pioneer for us and has backed the excellence in PHARMALANE UK’s Services which allows us to record its continuous improvement
The Quality System provides a high level of assurance of:
- Qualification of Consultants/ Auditors
- Consultants/ Auditors and Personnel Training with Absence of Conflict of Interest
- Non-Conformities Management
- Confidentiality for all parties
- Quality of the audit reports and Good Document Practices
- Fulfilment of the audit life cycle (CAPA follow-up)
- Documentation Control
Our primary objective is to provide excellent services to customers by offering high-quality auditing/ consulting. Strategic decisions are always made with the aim of increasing customer satisfaction. We want to continuously improve the services we provide and prevent any negative customer experience. The consultant/ auditor qualification and Quality Agreement process represent a central building block of our quality promise.